Change Management

Communicating change to decrease employee stress and increase acceptance

The most common mistakes in change management communications

What’s the biggest mistake you could possibly make in communicating change?  The absolute worst would be to tell employees something that would make them feel better, but might not be true. For instance, saying there will be no layoffs with an […]

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Boosting attendance for the leadership’s all-company conference calls

I told this woman I was going to steal her idea — and now I’d like to share it with you. I spoke last week to Atlanta’s IABC on the topic of the Horizontal Silos: How to Bridge the Disconnect […]

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TRIBE TRIVIA: Non-Desk Employees and Corporate Communications

Question:  Do non-desk employees feel that corporate is keeping them in the loop? Answer: About 20 percent feel that the company shares only good news with them, according to Tribe’s national research with non-desk employees. Almost 40 percent indicated they “take all corporate communications […]

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Boost trust in top management by communicating change honestly

Here’s the thing: trust is not about guaranteeing employees that nothing bad will ever happen. If building trust requires a guarantee of anything, it’s that the company will tell employees what’s really going on, even if it’s bad. Employees are […]

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Communicating your vision to employees

True success as a company comes when you can align your employees with your vision. When employees feel connected to the direction of your company, they become ambassadors. They better understand their role in the structure of the company, and the […]

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The power of a CEO video: Authentic communication employees crave.

In Tribe’s national research, employees have told us there are two topics they want to hear directly from the CEO. Although they’re comfortable with communications being cascaded through their managers for day-to-day information, when the topic is change management or […]

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Tribe comic: Change Fatigue

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Four steps to creating a cultural shift in your company

Let’s say your CEO decides the company needs a cultural shift. When the current culture isn’t creating the right results; or when the company acquires other companies; or when leadership develops a new vision for the company’s business goals; the […]

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Avoiding the trap of treating employees like a second-class audience

Why would we treat employees any differently than we’d treat prospective customers? If it’s important to communicate a message to employees, then it’s worth putting the same attention to detail and quality of execution into the work as we would […]

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Claiming the company treats employees like family can backfire

Does leadership at your company like to say the place is one big family? Although that can help employees feel they’re cared for and supported, sooner or later, it becomes painfully obvious that the company is actually a business. Let’s […]

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