Author Archives: Elizabeth Cogswell Baskin

Email Overload is the Enemy of Innovation

If employees spent less time on email, would they come up with more innovations? Recent research suggests they just might. Employees everywhere complain of email overload.  Some people even dread vacation because they return to hundreds of waiting emails. Or […]

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The Silent Silo: Top Corporate Management vs Everybody Else

If you asked employees to list the most common silos in your company, would you expect them to mention executive leadership vs. employees? In Tribe’s recent survey with employees of large companies, this silo was the fourth most frequently selected option, […]

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Corporate Values: Are they up to leadership or employees?

Can management just dictate values? Or are values something determined by employees? It’s an ongoing debate in internal communications circles. At Tribe, we’d say a little bit of both. Top leadership should be sharing a clear vision for the company, and […]

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4 Tips for Communicating with Frontline Employees

How does your company communicate with employees on the frontline, the retail floor or the factory line? Many companies leave all internal communications with non-desk workers to their immediate supervisors. Tribe’s national study with the non-desk employee population* indicates this is […]

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Microsoft’s First Misstep in Layoffs: Not Quite the Whole Truth on Numbers

Microsoft recently announced impending layoffs of 18,000 employees, but they failed to mention a related fact. According to Forbes, their headcount reduction will also impact the many temporary workers routinely used by the company. In 2009, the Seattle Times estimated this […]

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End Email Overload Part Deux: Reader Comments Support Use of Mobile Apps and Social Collaboration Platforms

The best way to reduce email is not to use it, according to many of our reader comments on the earlier post: End Email Overload with Protocol, Communication and Training. Sharepoint, Yammer and others were mentioned as potential solutions. “Email […]

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Early Numbers Surprising in Tribe Research on Silos

Silos seem to be a concern in most large companies. Several global companies we’ve worked with at Tribe struggle with silos created by one of two reasons: having numerous brands under one parent company, or due to rapid growth by […]

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End Email Overload with Protocol, Communication and Training

Email overload is one of the most common complaints we hear when Tribe interviews employees of client companies during Discovery. Inboxes are flooded at a ridiculous rate, so that employees either miss important messages or waste time scanning every line […]

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Connecting Across Silos: What’s In It For Employees?

For companies, breaking down silos holds all sorts of advantages, from building efficiencies to collaboration. But what’s in it for employees? Why would they care about connecting with those in other business units, divisions, departments or brands? The primary benefit […]

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Change Management: More Than One Way to Give Employees Two-Way Communication

In the best of best practices in change management, employees have an easy way to get answers to their questions and to share their feedback with management. In one of Tribe’s recent change communications projects, the CEO was very open […]

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