4 Reasons Not to Let Employee Feedback Slip Through the Cracks

What’s the danger of asking for employee feedback? Letting it fall into a black hole. If companies are spending time and money gathering information from associates, employees will want to know how their responses are being used. If leadership doesn’t complete the circle, then company culture, perceptions and morale are guaranteed to stay the same.

Below are four reasons why execs should address concerns being raised by associates: 

  1. Values employee voices. Asking and acting on feedback gives associates the chance to feel that their voices and opinions are being heard and matter. This appreciation can help cultivate a greater sense of belonging within the company.
  2. Shows willingness to change. Listening to and applying employee feedback to the organizations strategy can help motivate employees to excel in their positions and produce a better product or service for the company.
  3. Job Satisfaction. If there is an issue that’s consistently brought up by employees, it’s most likely affecting their job satisfaction. By addressing the issue, hopefully it can help create a better work environment, which can lead to employees feeling happier in their positions and wanting to stay with the organization long term.
  4. Enhanced Recruitment. By understanding how employees feel about their job, employers are able to understand the positions and better attract and keep talent that is a great fit for the organization.

Interested in analyzing your employee feedback? Tribe can help.

Open Enrollment Acronyms (and other jargon that employees just don’t get)

  

It’s that time of year again when companies start throwing around confusing words and acronyms such as, CBA, EAP and prior authorization. But do they know if employees actually understand the communications they’re sending to them?

And this is not a problem that’s exclusive to Open Enrollment. There are plenty of times when SME’s are tasked with communicating to people who do not have a basis on the particular subject, whether it’s IT, HR, Marketing or Finance.

Each department has their own lingo that becomes second nature because they hear it day in and day out. But terms that are familiar to one person can seem like Greek to another. So, when it comes to sharing this information with coworkers, it can be harder for them to get the message across.

This is where agencies can step in and be that translator. Agencies have the ability to take complex, subject-specific information and break it down into conversational language that can be communicated and understood by any employee within the organization. This allows companies to communicate quarterly financial earnings, benefits information, cybersecurity details, and beyond. Agencies become an instrumental tool in facilitating the connection between employees and the companies they work for.

Need help communicating with your employees? Tribe can help.     

What Does your Office Say About your Culture?

No matter how your company describes its culture, job candidates and new hires will make snap judgments the second they walk in the door. The physical appearance of the work place provides several clues to what it’s really like to work there.

Consider what your office may be communicating about your culture:  

  • How is the space used? An office designed as open concept with public work spaces and lots of casual meeting areas might signal a team-oriented culture that promotes collaboration and a younger, more modern approach to business. In contrast, an office filled with row after row of cubicles says something else entirely. One is not necessarily better than the other; some employees actually prefer cubicles.
  • Is the place a hoarder’s delight? If someone walks into an office and finds that the hallways are filled with stacked file boxes and the flat surfaces filled with clutter, they may feel a sense of inefficiency and disorganization within the company. An office that’s well maintained and well organized gives a more professional, efficient vibe.
  • Do the furnishings accommodate various employee needs? A company with standing desks, treadmill desks, specialized back support chairs, or even larger monitors can show that the culture values employees enough invest in their health and wellbeing.
  • What color are the walls?  Vibrant colors can portray a creative driven and upbeat company. Muted and neutral tones will signify simplicity and focus. But dingy beige walls that haven’t been painted since the company moved in a decade ago will communicate a message as well.

Whether it’s intended or not, the physical appearance of an office will speak to your culture. It’s an interesting exercise to compare your stated culture with the state of the workplace.

 

 Interested in better ways to communicate your culture? Tribe can help.

4 Reasons Your Company Should Be Investing In Digital Signage

Digital signage is a useful channel that allows companies to communicate with employees in bite size pieces. This is especially helpful because it allows employees to be kept in the loop with little effort on their part.

Below are four reasons why you should be communicating through digital signage: 

1. Connection: It connects your employees and builds a stronger bond between them and the company. Featuring monthly new hires or explaining departmental roles can help associates familiarize themselves with one another and the way the company is run.

2. Education: Posting slides about new policies or procedures can be an easy way to reiterate recent updates that were communicated within the company.

3. Public Relations: Employees enjoy seeing their company (and maybe their work) featured in the media. Displaying recent press articles or a scrolling twitter feed with company mentions on a new product or service can serve as a great way for associates to see their hard work being appreciated.

4. Recognition: Digital signage gives you an opportunity to shine a light on specific people or teams that have gone above and beyond and make it visible to anyone who walks through the doors. Giving employees this sense of pride and recognition helps them know that they are an important part of a team and that their work is valued.

Need help creating content for your digital signage? Tribe can help.

How Employee Experience Can Help Increase Employee Engagement

Employee experience is getting a lot of attention in the internal communications world lately. One reason may be that we continue to see studies indicating lower employee engagement, which means less motivated employees, lower retention rates and poor company performance. Companies are struggling for an answer and don’t know where to turn to next.

Looking at the employee experience can provide a fresh perspective. The term goes beyond employer brand and the employment life cycle to encompass all aspects of employees’ work lives. When organizations are able to step back and view employee experience as a whole, and to go beyond the basics to see a bigger picture, it can help frame internal communications in a new way.

As the competition for top talent increases, ping pong tables and free lunches may not be enough to attract and retain employees. Associates no longer want just office perks, they’re looking for development, training and technology that keep them growing in their careers. They appreciate companies providing support in terms of wellness programs, financial planning and volunteer opportunities. When organizations start to focus on all aspects of an associates employment, it CAN lead to more genuine, improved engagement that will be sustainable over longer periods of time.

Need help improving your employee experience? Tribe can help.

 

How Internal Wellness Programs Can Help Your Corporate Environment

Health and wellness are hot topics in today’s culture and have become an important part of company culture as well. Many are adjusting their eating, exercise and stress management habits to live a better and longer life. But forming these healthy habits don’t just create benefits for people’s personal lives, they can see positive changes within their professional life as well.

Companies are choosing to encourage employees to lead healthier lifestyles by creating wellness programs for all to participate in. Whether it’s a full-fledged program in an on-site gym, or simpler program like a Fitbit competition, group walk at lunch, or a midday stretch, there are plenty of benefits to be seen by a company when it invests in its employees’ well-being.

Below find 4 reasons why you should consider a wellness program for your company:

1. Higher rates of retention. When companies build a culture based around support for employee well-being, studies show that 83% of employees enjoy their work more and 91% of employees are less likely to leave the company.

2. Increased productivity. Associates who exercise regularly see an increase in concentration, which, in turn, helps increase productivity and performance during the workday.

3. Better atmosphere. Developing healthier habits improve moods and decrease stress amongst associates. This creates a better working environment that fosters good relationships and a collaborative culture.

4. More employee engagement. Participation and engagement can be difficult to develop when it comes to organizations and their employees. Constructing a wellness program can be an easy way for employees to engage and connect more to the company and people that they work with.

Want to increase engagement with a wellness program at your company? Tribe can help.

 

 

 

The Internal Brand Includes Employee Email Signature

There are some aspects of business that can be improved by personal flare, but email signatures are not one of them. From neon colors to inspirational quotes, some employees can really cross a line when given too much freedom with their business signature. Each mandated email signature should include uniformity in logo, color, font, point size and format of information.

Companies who haven’t created or don’t enforce a branded company signature should reconsider, given the following benefits:

  1. Consistency in the internal brand will reflect on the external brand. It is hard to ask an employee to represent the brand well externally, when the brand is not established or enforced internally. Implementing a unified email signature helps train employees to be mindful with brand representation, which will be reflected in external business as well.
  1. Email signatures can help solidify employee roles within the company. Having to write an official title down for an email signature can help define a position or department within the organization. It can also reduce the chance of an employee misusing or embellishing their title.
  1. Employees feel more comfortable communicating with associates when they understand who they are. For companies with a few thousand employees, sometimes workers can feel intimidated when sending or receiving information from associates they don’t know in different departments. Emails signatures can help bridge that gap in making sure employees are aware of exactly who they are communicating with.
  1. Perhaps most importantly, it makes doing business internally and externally much easier. Having something as simple as a phone number at the end of an email makes it easier to reach one another so the business can run smoothly and more efficiently.

Need help creating internal brand standards for your company? Tribe can help.

 

How to Strengthen Internal Communications with Home-Based Employees

Sometimes water cooler talk can be more productive than an hour-long meeting, but unfortunately, employees who work from home can be out of the loop. Strengthening communications with employees who work remotely can lead to improved collaboration, productivity and fulfilled deadlines.

Here are three ways you can increase communication with this employee population:

  1. Update your intranet. If nobody goes to your intranet, it’s not working for you. A strong social intranet can become a Main Street for the company, where employees can bump into each other. That doesn’t mean you have to spend the time and money for the huge undertaking of a new SharePoint site. Check out all the SaaS platforms available now, such as Igloo, Interact and Jive.
  1. Explore Collaborative Software Platforms. Advancement in technology is the main reason that companies are able to allow more of their employees to work from home and technology can help bridge the communication gap with off-site employees as well. Between Asana, eXo Platform, Slack, and Yammer, there are plenty of collaboration software platforms for work related discussion. Utilizing different technology can promote better collaboration between team members, associates and upper management alike.
  1. Prioritize On-Site Interaction. Hosting on-site employee events or finding other opportunities for remote employees to be onsite is a great way to reengage them in company culture and build bonds with coworkers they don’t see, but may work with every day. Making connections with the company and employees can reinforce a sense of purpose within their role and make them more comfortable when engaging with coworkers remotely in the future.

Interested in improving internal communications with home-based employees? Tribe can help.