It’s that time of year again when companies start throwing around confusing words and acronyms such as, CBA, EAP and prior authorization. But do they know if employees actually understand the communications they’re sending to them?
And this is not a problem that’s exclusive to Open Enrollment. There are plenty of times when SME’s are tasked with communicating to people who do not have a basis on the particular subject, whether it’s IT, HR, Marketing or Finance.
Each department has their own lingo that becomes second nature because they hear it day in and day out. But terms that are familiar to one person can seem like Greek to another. So, when it comes to sharing this information with coworkers, it can be harder for them to get the message across.
This is where agencies can step in and be that translator. Agencies have the ability to take complex, subject-specific information and break it down into conversational language that can be communicated and understood by any employee within the organization. This allows companies to communicate quarterly financial earnings, benefits information, cybersecurity details, and beyond. Agencies become an instrumental tool in facilitating the connection between employees and the companies they work for.
Need help communicating with your employees? Tribe can help.