March 2013 Posts

Cascading Information to the Front Lines

After you’ve developed your cascading communication plan and begin sending out messages to managers, what guarantees do you have that they’re actually making it all the way to the frontlines? This is a challenge many internal communicators face every day, […]

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What do you do with the old values when you want to introduce new ones?

Companies are not static. They are dynamic entities, and so it makes sense for desired employee behavior to change over time. To alter behavior, it helps to give employees the reference points of values to guide their actions and decisions […]

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Things I Am Not Good At

When it comes to operating things that involve technology, I am the absolute worst. Sometimes its just a general lack of knowledge but mostly, I just don’t get it. Things I struggle with on a daily basis: Turning the TV […]

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Creating a Culture of Appreciation

Showing appreciation in the workplace is critical to building engagement. A simple “thank you” or “job well done” can often hold the same value to an employee as a monetary reward. Employees want to feel valued and know that their […]

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Breaking down silos over lunch — and looping in non-desk workers

Innovation and collaboration are hot business objectives for many companies now. But how do you get your engineers to rub shoulders with your finance folks? How do you encourage employees to spend time with people in other business units? A […]

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Crazy Love

Since December, I have been asking my husband for a lapdog. Now you have to keep in mind that we already have three big golden retrievers and a cat. There was no rhyme or reason to this desire, I just […]

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Overloading Middle Managers with Information

For most companies, middle management is the conduit for communication between corporate and lower level employees. Senior leadership relies on management to relay any and all pertinent information to their employees and is held accountable to ensure employees are not […]

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Leveraging Your Network to Hire Quality Employees

Filling an open position can be a tall order. Despite your best efforts at a thorough interview, how much can you really tell about a candidate in a staged interview environment? Everyone puts their best foot forward for an interview […]

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Training and development lessons from the Creek Indians

The workplace population today is rife with rich diversity, in terms of age, race, gender — not to mention personality types. When developing training and development programs, how can we address the strengths and weaknesses of both the introvert and the […]

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“Your Mama Lit Her Trash Can on Fire Again.”

That’s a phrase you really don’t want to hear from the home-health aides assigned to the 24-hour care of your mother. Especially that last word, “again.” So it’s happened before and this is the first time we’re hearing about it? […]

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